1. What services do you offer?

   - We offer a range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, carpet cleaning, window washing, and more. Custom packages can be arranged based on your needs.

 

 2. How much do your services cost?

   - Pricing varies depending on the size of the area, the type of cleaning required, and the frequency of service. We offer free estimates to give you an accurate quote.

 

 3. Do I need to be home during the cleaning?

   - No, you do not need to be home. Many of our clients provide us with access to their property. We can arrange cleaning services at a time that is convenient for you.

 

4. How do you handle security and privacy?

   - We take security and privacy very seriously. All our cleaners are thoroughly background-checked, insured, and trained. We treat your home or office with the utmost respect and confidentiality.

 

5. What should I do before the cleaners arrive?

   - To ensure that we can focus on deep cleaning, we ask that you tidy up any clutter, put away valuables, and secure any pets that may be uncomfortable with strangers.

 

6. What if I'm not satisfied with the cleaning?

   - We guarantee our services. If you are not satisfied with the cleaning, please contact us within 24 hours, and we will return to address any concerns at no additional cost.

 

7. Do you bring your own cleaning supplies and equipment?

   - Yes, our team arrives fully equipped with all the necessary supplies and equipment. However, if you prefer us to use specific products, we are happy to accommodate your request, but customers must provide them

 

8. How often should I schedule cleaning services?

   - The frequency of cleaning depends on your individual needs. We offer daily, weekly, bi-weekly, and monthly cleaning services. We can also customize a schedule based on your requirements.

 

9. How can I book or cancel a cleaning appointment?

   - You can book or cancel an appointment by calling our office, sending an email, or using our online booking system. We request at least 48 hours' notice for cancellations to avoid any cancellation fees.

 

10. Are your cleaners insured and bonded?

   - Yes, all our cleaners are fully insured and bonded, giving you peace of mind that your property is protected.

 

11. What areas do you service?

   - We service all of Dallas and surrounding areas in a 60 mile radius. Please contact us to confirm if we service your location.